Attention: the following procedure applies only to tickets and passes purchased on our official website. Tickets purchased through third-party resellers or combined with stays at our Hotels cannot be linked.
To link your ticket or season pass to the Gardaland Resort app, follow these steps:
- Download the Gardaland Resort App;
- Go to the My Visit section (at the bottom, center);
- Tap on My Tickets and Passes;
- Tap on Add Tickets and Passes;
- Enter the order number (e.g., 602XXXXXXXXX) and the purchaser’s email (associated with the Account and viewable in the User Profile section of the Reserved Area);
- Tap on Search;
- The application will search for the order. This may take a few minutes;
- After the message Import successful appears, tap OK;
- The purchased access titles are now digitized and available in the app, along with any extras.
The operation can be made multiple times and on multiple devices (if needed, for example, to test its functionality or as a gift).
Remember that access titles must be used according to their Terms and Conditions and always in compliance with the Regulations and all applicable conduct rules.
It is the purchaser’s responsibility to exercise the utmost care regarding the custody of their access titles (and/or any related extras purchased).